FAQS

Refunds:

I'm afraid as one-woman business I don't offer refunds unless an item is faulty. Please do get in touch if you'd like to discuss an exchange or gift voucher instead.

Delivery:

Prints: Prints are printed to order and take 3-5 days. They are posted 2nd Class Recorded with Royal Mail which takes another 3-5 days. International orders are posted tracked and take around 5-7 days.

Jewellery: Jewellery is handmade to order and takes 2-3 weeks. Orders are posted 2nd Class Recorded with Royal Mail which takes another 3-5 days. International orders are posted tracked and take around 5-7 days.

Fabric: If in stock, will take 3-5 days turnaround. Orders are posted 2nd Class Recorded with Royal Mail which takes another 3-5 days. International orders are posted tracked and take around 5-7 days. 

If fabric is not in stock, please get in touch.

In all cases, I can provide tracking and very happy to answer any questions over e-mail - lou@lou-taylor.co.uk